As first time buyers during a very....difficult time, I was convinced this process was going to be very stressful and confusing. I couldn't have been more wrong. Jennifer was there every time we had a question or concern. When things didn't make sense, she made them very clear and easy to understand. She always explained why a question or request was coming our way, but always gave us the necessary advise to advocate for us. If you're looking for an agent with integrity and genuine concern for you experience, Look no further. Thank you Jennifer!! Keys in hand. No regrets. :-)